Spaceage Security Systems Limited (“Company”, “we”, “us”, or “our”) is dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, handle, use, store, and disclose information when you access our website www.spaceage-security.com, use any associated mobile applications (if any), or engage with our Services, which include Telecom Products, Aviation Lights, GSM Temperature Monitoring Solutions, Data Center Products, Alarm Multiplexers, UPS Monitoring Systems, NOC/TOC Shelters, Intelligent PDUs, Lightning Arresters, Genset Monitoring, and other related offerings (collectively referred to as the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

1. Information We Collect

a. Personal Information

We may collect the following types of personal data that you voluntarily provide:

• Full name
• Email address
• Phone number
• Billing or mailing address
• Organization or company name
• Payment-related information
• Any additional details provided through forms, quotations, inquiries, or customer support interactions

b. Non-Personal Information

We may also collect technical data such as:

• IP address

2. How We Collect Information

We obtain information through the following methods:

• Direct submissions via contact forms, queries, quote requests, or subscription registrations
• Automatic collection through cookies, analytics tools, and server logs
• Third-party service providers such as payment gateways, analytics partners, or hosting services

3. How We Use Your Information

Your information may be used for the following purposes:

• Delivering, maintaining, and improving our Services
• Processing payments and fulfilling orders
• Handling customer inquiries and providing technical assistance
• Sending marketing communications or promotional updates (you may opt out anytime)
• Personalizing your browsing experience
• Identifying, preventing, and mitigating fraud or security issues
• Meeting legal, regulatory, or compliance obligations

4. Sharing of Information

We do not trade or sell your personal data. However, information may be shared with:

• Trusted third-party vendors such as hosting providers, payment processors, and communication services
• Government or legal authorities when required under applicable laws
• Entities involved in business transfers, mergers, or acquisitions
• Any third party for which you have expressly provided consent

5. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience. You may adjust your browser settings to block or manage cookies, but doing so may affect certain features of the Services.

6. Data Security

We employ appropriate technical and organizational safeguards to protect your data. While we strive to ensure security, no online system can guarantee absolute protection.

7. Your Rights

You may request access, correction, deletion, or restriction of your personal data. To exercise your rights, please reach out to us using the contact details provided below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be processed in India or any other country where we or our service partners operate. By using the Services, you consent to such data transfers.

10. Changes to This Policy

We may modify this Privacy Policy periodically. Updates will be posted on our Website along with the revised effective date.